Welcome to Health Service Navigator ® 

The new site provides valued health resources that can help you navigate the Canadian healthcare system, learn about specific health conditions, find additional care resources for you and your family, and gain insight into the WorldCare Medical Second Opinion benefit offered to eligible Manulife policyholders.

If you are diagnosed with a critical illness, WorldCare will provide an expert Medical Second Opinion (MSO) to ensure you have the correct diagnosis and optimal treatment plan.

How can we help you?   


If you are seeking information on medications, a specific disease or condition including symptoms and common treatments, or what type of care provider you may need, it’s just one click away.

Throughout this website, you’ll find helpful links that will take you to other Canadian websites to access educational information and resources. Featured links are regularly reviewed to ensure quality. However, it is recommended that you review any suggested treatments with your physician to ensure they are right for you.   

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The Canada Health Act (CHA) ensures care for Canadian residents 

Under the CHA, eligible Canadian residents have access to publicly funded medical insurance in order to help protect, promote and restore the physical and mental well-being of Canadian residents. Each province or territory has their own health insurance plan. Plans and what they cover vary across the 13 provinces and territories. 

What is covered under your provincial or territorial plan?

Click on your region, below, to learn more:

Have questions?

Eligible Manulife customers can contact the Health Service Navigator Customer Service Team at
1-800-875-1264 (Monday – Friday) from 8am and 8pm.

Attention Manulife customers

If you are diagnosed with a critical or life-threatening condition, WorldCare can help you get an expert Medical Second Opinion (MSO) from a top medical research institution in the U.S via a multi-disciplinary team from The WorldCare Consortium®.  The MSO will review your diagnosis and provide information on the optimal treatment plan for your condition, all without the need for travel or additional appointments with specialists.

Call Health Service Navigator at 1-800-875-1264 to request your WorldCare MSO (for eligible Manulife Customers)

The information provided is for Canadian residents only. The contents are for informational and educational purposes only and are not a substitute for medical advice, treatment and diagnosis.  The information is meant to educate you on health-related issues. Always discuss the information with your Physician or other qualified health care professional (“Physician”) before acting on it. Never disregard or delay acting on any advice given to you by your Physician because of something you have read on this site. Always seek the advice of a Physician regarding any questions you have about your medical symptom(s), condition(s) and treatment(s).

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