Health Service Navigator®
Getting quality information that you can trust for health-related conditions and treatments can be challenging and time-consuming.
While there are a wide variety of sources to be found online, not all are up-to-date, accurate or helpful. We’ve identified select online resources to help you get the information you need.
What do you want to learn?
If you are seeking information on medications, a specific disease or condition (including symptoms and common treatments), or what type of care provider you may need, it’s just one click away.
Throughout this website you’ll find helpful links that will take you to other
Canadian websites to access educational information and resources. Featured links are regularly reviewed to ensure quality. However, it is recommended that you review any suggested treatments with your physician to ensure they are right for you.
Search Health Conditions
The more you know,
the better you can manage your health
Learn about chronic conditions
44% of adults
aged 20+ have at least 1 of 10 common chronic conditions¹.
What are chronic conditions?
Chronic conditions, also known as “chronic diseases,” tend to be persistent and long-lasting, and often develop over a person’s lifetime. They can require ongoing medical care and may limit daily activities. Such conditions are non-transmittable and although they generally cannot be prevented by vaccination or cured by medication, they may be managed by medications and other interventions.
In addition, most chronic conditions can be prevented or delayed by behavioral choices such as: a healthy diet, staying physically active, avoiding tobacco, limiting alcohol use, and getting routine health screens.
Managing a chronic condition can be more successful when addressed during the early stages, so talk with your physician about your risk factors and check out the tips below for managing your health.
Common Chronic Conditions
According to the Canadian Lung Association², asthma is a chronic disease that makes your lungs very sensitive and can make it hard to breathe. Asthma generally cannot be cured, but with proper treatment, people with asthma can lead normal, active lives.
To learn more about Asthma and how to manage it, visit:
Cancer is a complex condition that can come in many forms affecting one or more parts of the body. Some cancers are aggressive and move quickly while others such as certain leukemias and prostate cancer can slowly progress.
To learn more about cancer in general or to find resources in your province, visit:
²Source: Canadian Lung Association.
Complications of COVID-19
Individuals who have contracted COVID-19 may continue to experience symptoms for months, and potentially have long-term health issues related to the virus regardless of whether they had mild or severe symptoms. While COVID-19 primarily affects the lungs, it can also damage organs such as the heart and brain. Common lingering conditions can include fatigue, shortness of breath, cough, pain in chest, joints, or muscles, loss of smell or taste, fast or pounding heartbeat, and memory loss. COVID-19 is a new disease and long term symptoms continue to be studied by researchers.
There are two main types of diabetes. Type 1 diabetes is an autoimmune disease that occurs when your body fails to produce insulin. Type 2 diabetes is far more common and occurs when your body doesn’t produce adequate insulin or cannot utilize insulin as it should.
For more information and resources to help you or a family member manage diabetes, please visit:
Disabilities can happen to anyone. Some are short-term while others may last a lifetime. A disability is defined as a physical, mental, cognitive or developmental condition that impairs, interferes with or limits a person’s ability to engage in certain tasks or actions or participate in typical daily activities and interactions. Those with disabilities have certain rights and can access assistance.
To learn more, please visit:
Heart Disease is the second leading cause of death in Canada. Also known as ischemic heart disease or coronary artery disease, heart disease refers to the buildup of plaque in the heart’s arteries which can lead to a heart attack, heart failure, or death.
For more information and resources to help you or a family member diagnosed with heart disease, please visit the following website:
Mental health is a person’s condition as it relates to their psychological and emotional well-being. Your mental health is affected by numerous factors in your daily life, including the stress of balancing work with your health and relationships. There are numerous resources available to help you address your mental health.
Should the need arise, to help you address mental health issues, please visit:
A stroke (or cerebrovascular accident) occurs when the blood supply to the brain is interrupted causing brain cells to die within a short period of time. This often occurs without any warning and can be debilitating. The type and effects vary from person to person based on the nature, severity and location of the damage.
For more information on strokes, please visit:
If you are an eligible Manulife customer and you or an immediate family member are struggling with management of a Chronic Condition contact Health Service Navigator support line to speak with a health specialist at 1-800-875-1264
Monday-Friday 8am to 8pm, EST.
You may be eligible for a WorldCare Medical Second Opinion.
Tips and tools for healthy living
Adjusting lifestyle habits for healthier living may have long term benefits. We’ve created a list of eight tips with tools and resources to help you get started, stay motivated and remain on track to achieve your health goals.
Make nutrition and physical
activity a family habit
Keep a healthy weight and Body Mass Index (BMI)
Stay up to date with your
Plan ahead if traveling
Help keep your family safe
Know your medications
Get help with smoking cessation or alcohol abuse
Attention Manulife customers
If you are diagnosed with a serious or complex condition, WorldCare can help you get an expert Medical Second Opinion (MSO) from a top medical research institution in the U.S via a multi-disciplinary team from The WorldCare Consortium®. The MSO will review your diagnosis and provide information on the optimal treatment plan for your condition, all without the need for travel or additional appointments with specialists.
Call Health Service Navigator at 1-800-875-1264 to request your WorldCare MSO (for eligible Manulife Customers)