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When an Expert Opinion is Essential
WorldCare provides expert medical second opinions (MSOs) for critical illnesses and life-threatening conditions to individuals worldwide.
We understand how devastating it can be to receive a diagnosis for a critical illness such as cancer, cardiovascular disease, or a spinal cord injury. In these cases, and many like them, we are here for you. WorldCare helps to ensure that you get reliable information on your diagnosis and treatment plan, empowering you to make the optimal healthcare decisions.
WorldCare MSOs can be activated quickly as there is no travel or time spent waiting for additional specialist appointments - all communication with the WorldCare medical team is managed remotely through phone and email. Additionally, there is no cost to eligible Manulife customers for the WorldCare MSO, as it is part of their insurance plan.
Facts to know about WorldCare’s MSO service
100+ critical and life-threatening conditions in 15 major categories covered
4–7 medical specialists and sub-specialists participate in each MSO team review
2 weeks: typical MSO completion time after gathering and submitting all medical records
26% of WorldCare MSOs receive a change in diagnosis and 75% result in a changed treatment plan
98% member satisfaction
Why should you request an MSO?
Learn about WorldCare’s gold-standard MSO
See how the service works
Manulife customers share their WorldCare experiences
Hundreds of eligible Manulife customers have relied on WorldCare’s expert MSO service to help them and their families in a time of great need, uncertainty, concern and stress. The WorldCare team treated each eligible member with empathy, guiding them through the process and becoming their advocate. Hear some of their stories in this video.