Health Service Navigator
Last Updated: January 13, 2021
Use of this Site does not provide or replace the consultation, guidance, or care of a health care professional or other qualified provider.
Collection of your Personal Information
WorldCare may collect information about your visit to the Site, including the pages you view and the links you click. WorldCare also collects certain standard information that your browser sends to every web site you visit, such as your IP address, browser type and language, access times and referring website addresses. This information will not be shared by WorldCare with Manulife or Manulife’s affiliates, unless it is provided to Manulife in an aggregate format, from which individuals cannot be identified.
Use of your Personal Information
WorldCare and Manulife may use your Personal Information (e.g., IP address) to generate statistics and reports for internal use, and to evaluate the performance and usage frequency of the Site, in an aggregate format, from which individuals cannot be identified.
Disclosure/Transfer of Your Personal Information
The Companies shall not disclose and/or transfer your Personal Information to any third parties without your consent, except under the following circumstances:
to comply with a legal requirement including but not limited to one imposed by a warrant, subpoena, court order or like instrument served on any Company;
where a Company has reasonable grounds to believe that such access or disclosure is necessary to prevent or investigate any breach of an agreement or contravention of a law; or
in urgent circumstances to protect the life, health or security of any person.
WorldCare may provide Aggregate Data to third parties. “Aggregate Data” means similar pieces of non-personal information (i.e., information that cannot be used to identify a particular individual) that are gathered by the Site from two or more users of the Site and are combined.
WorldCare uses “cookies” to facilitate your online experience and, in some instances, to provide you with access to the Site. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to ensure that you are authorized to use the Site. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that if you choose to decline cookies, you may not be able to access or use some or all of the content on the Site.
Changes to this Policy
For WorldCare and its affiliates:
7 Bulfinch Place, Suite 301
P.O. Box 8310
Boston, MA 02114
For Manulife and its affiliates:
Chief Privacy Officer
P.O Box 1602
Del Stn 500-4-A
Waterloo, Ontario N2J 4C6
Group Benefits 1-800-268-6195