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Welcome to Health Service Navigator ® 

This site provides valued health resources that can help you navigate the Canadian healthcare system, learn about specific health conditions, find additional care resources, and gain insight into WorldCare's Medical Second Opinion benefit for eligible Manulife policyholders.

If you are diagnosed with a serious or complex illness, WorldCare will provide an expert Medical Second Opinion (MSO) to ensure you have the correct diagnosis and optimal treatment plan.

How can we help you?   

How can we help you?

If you are seeking information on medications, a specific disease or condition including symptoms and common treatments, or what type of care provider you may need, it’s just one click away.

Throughout this website, you’ll find helpful links that will take you to other Canadian websites to access educational information and resources. Featured links are regularly reviewed to ensure quality. However, it is recommended that you review any suggested treatments with your physician to ensure they are right for you.   

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The Canada Health Act (CHA) ensures care for Canadian residents 

Under the CHA, eligible Canadian residents have access to publicly funded medical insurance in order to help protect, promote and restore the physical and mental well-being of Canadian residents. Each province or territory has their own health insurance plan. Plans and what they cover vary across the 13 provinces and territories. 

What is covered under your provincial or territorial plan?

Click on your region, below, to learn more:

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Have questions?

Eligible Manulife customers can contact the Health Service Navigator Customer Service Team at
1-800-875-1264 (Monday – Friday) from 8am to 8pm EST.

Attention Manulife customers

If you are diagnosed with a serious or complex medical condition, WorldCare can help you get an expert Medical Second Opinion (MSO) from a top medical research institution in the U.S via a multi-disciplinary team from The WorldCare Consortium®.  The MSO will review your diagnosis and provide information on the optimal treatment plan for your condition, all without the need for travel or additional appointments with specialists.

Call Health Service Navigator at 1-800-875-1264 to request your WorldCare MSO (for eligible Manulife Customers)

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